insurance

Philosophy and Methodology

Delivering the best solution for our client’s requirements guarantees their success as well as ours. We aim to deliver successful IT solutions, with strong return on investment due to helping to re-engineer your business and fully engage your staff.

We aspire to deliver systems which prove their value on a daily basis and on the bottom line. Our results speak for themselves.

Business Process Review

Each IT project begins with a thorough business process review and analysis of business methodology and technology

we work closely with our clients from an initial consultation with all areas which will be affected by the change. The key to a successful IT solution involves all users from the beginning to minimize pushback and resistance to change. We gather which items work in the present system and can be improved upon by the new technology and which processes can be replaced. During this initial discovery period, we can correct any known or potentially unforeseen issues before development begins

Detailed quote and project map

We create a detail project document listing exactly what we shall do, what we require from your organization and a timeline with milestones. This details software we'll install, customizations we shall make, data to be transferred from any legacy systems being replaced and all details of the project as best possible.

Thorough Testing

Testing a system before going live is crucial. Nothing will stop the forward momentum of a project if it arrives DOA on the go live date. We believe the solution should be tested by the end users to find any bugs, inconsistencies in design.

Training and Support

Each project comes with detailed guides on how to use the system, and any customizations to the system. We will also train power users in the organization, and offer strong after sales support for projects. When we deliver a CRM project, we stand behind it.

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